Zomato layoffs: 250 jobs cut as company shuts customer support centre in Hyderabad
One daysingle sourceOne outlet reported this, in 2 reports over 1 day - no second voice in this corpus.
All 2 reports on Mon, 31 August 2026
What it is about
Who published it, and when
original reportfirst to report
Times of India
31 Aug, 06:41over 1 hour31 Aug, 07:54
How it spread - 2 original reports
Mon, 31 August 2026
2 reports- Times of India06:41first to report
Zomato has made the decision to shut down its customer support operations in Hyderabad, impacting around 250 employees. Those affected will receive their salaries and severance packages, along with continued medical benefits. This transition aims to centralize support services at the Gurugram headquarters, reflecting broader outsourcing trends in the industry.
- Times of India07:54
Zomato has banned analogue dairy dishes from its platform immediately. Restaurant partners must transition to natural dairy products or remove items. This consumer-first step ensures transparency and upholds food quality standards. Separately, Zomato shut down its Hyderabad customer support operations. This restructuring led to approximately 250 employees losing their jobs.