Leading UK retailers ‘breaking law’ by not refunding customers for returned goods, Which? finds
One daysingle sourceOne outlet reported this, once - no second voice in this corpus.
All 1 reports on Tue, 15 September 2026
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How it spread - 1 original report
Tue, 15 September 2026
1 report- The Guardian World07:00first to report
Consumer group says online shops routinely failed to reimburse delivery costs of unwanted purchases or cost of items Leading retailers are breaking the law by failing to properly refund customers for returned goods, a Which? investigation has found. Some of the UK’s biggest online shops routinely failed to reimburse delivery costs when customers returned unwanted purchases, while others failed to refund the cost of the goods themselves. Continue reading...