Customer complaint over Shoppers Stop carry bag charges rejected; fined Rs 10K

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How it spread - 2 original reports

1. Fri, 11 September 2026

   2 reports
   • Times of India04:47
     Customer complaint over Shoppers Stop carry bag charges rejected; fined Rs 10K

     A consumer commission dismissed a complaint against Shoppers Stop regarding a paper bag charge. The commission found the case frivolous and imposed exemplary costs on the complainant. The complainant had previously filed a similar case against the retailer for a carry bag fee. The commission noted the complainant's history of filing multiple consumer complaints. This ruling highlights the misuse of consumer protection laws for personal gain.

   • indiatimes.com06:39first to report
     Customer challenged Rs 10 extra carry bag charge at Shoppers Stop; company said he knew bags were not free; consumer court ordes him to pay Rs 10,000

     A consumer commission in Hyderabad dismissed a man's complaint over being charged Rs 10 for a carry bag at Shoppers Stop, after finding he had raised a nearly identical complaint before and had filed several other unrelated cases against different companies. Calling him a habitual litigant, the commission ordered him to pay Rs 10,000 in costs, split between the store and the Consumer Welfare Fund.